FAQ
How can I place an order on your website?
Select your items, add to cart, provide details, and complete payment securely online.
Is my payment information safe?
All transactions are encrypted and processed through secure, trusted payment gateways only.
Can I pay using multiple payment methods?
We accept credit, debit, net banking, and UPI for a smooth, secure checkout experience.
Can I modify my order after payment?
Orders can be updated within one hour; contact customer service to request changes promptly.
How should I wash my new clothes?
Follow the care label instructions; proper washing preserves quality and fit.
Can I machine wash all clothing items?
Most items are machine washable; delicate fabrics may require hand washing.
How do I prevent color fading?
Wash with similar colors, cold water, and mild detergent for lasting vibrancy.
Can I iron all the fabrics?
Check fabric instructions; some delicate materials require low heat or steaming.
Can I return a product?
Returns are accepted within 5- 7 days of delivery; the product must be unused and original.
How do I initiate a return?
Submit a return request via your account or contact customer service for quick guidance.
Can I exchange an item?
Yes, exchanges are allowed; submit a request and select your preferred replacement clothing item.
When will I get a refund?
Refunds are processed within 7 business days after we receive and inspect the returned item.